1562176 B.C. LTD. (operating as ‘Wyreden Technology’) (“we”, “us”, or “our”) is a corporation incorporated under the laws of British Columbia, Canada.
Our business address: 105 – 7655 Edmonds St Unit 512 Burnaby, BC V3N 0C3
We are committed to protecting your privacy and handling your personal information responsibly in compliance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our website wyreden.com, use our services, contact us, or otherwise provide us with information.
1. What is Personal Information? Personal information is any information about an identifiable individual, such as your name, email address, phone number, mailing address, IP address, device information, or other data that can identify you directly or indirectly.
2. Accountability – Our Privacy Officer We are accountable for personal information under our control. Our Privacy Officer oversees compliance with this policy and PIPA. Contact: Privacy Officer 1562176 B.C. LTD. 105 – 7655 Edmonds St, Unit 512 Burnaby, BC V3N 0C3 Email: privacy@wyreden.com
3. Purposes for Collecting Personal Information We collect personal information only for reasonable purposes, including:
- Responding to inquiries, support requests, or communications (e.g., via contact forms or email).
- Providing and improving our products/services.
- Sending newsletters, updates, transactional emails, or marketing communications (if consented).
- Verifying human users and preventing spam/abuse (e.g., via reCAPTCHA).
- Hosting and securing our website.
- Understanding website usage via analytics (aggregated).
- Complying with legal obligations.
We limit collection to what is necessary.
4. How We Collect Personal Information
- Directly from you: When you fill out forms, sign up, subscribe, or contact us.
- Automatically: Via cookies, logs, IP addresses, browser/device info (for functionality, security, and analytics).
- From third parties: In limited cases (e.g., verification tools or email delivery services).
5. Consent We obtain meaningful consent (express or implied) before collecting, using, or disclosing personal information, unless an exception applies under PIPA. Consent can be withdrawn anytime by contacting our Privacy Officer—we’ll explain any impacts (e.g., no further emails).
6. Use and Disclosure of Personal Information – Including Third-Party Service Providers We use and disclose personal information only for the identified purposes (or compatible ones). We do not sell personal information.
We may disclose to trusted third-party service providers who assist us (as “processors” under PIPA). We require these providers by contract to protect data at a comparable level and use it only for our purposes. Key providers include:
- Cloudflare: For website security, content delivery, DDoS protection, and performance. They may collect IP addresses, device/browser info, and traffic data for security/analytics. See their privacy policy: https://www.cloudflare.com/privacypolicy/.
- Google reCAPTCHA: To distinguish humans from bots and prevent spam/abuse on forms. It collects IP addresses, device info, browser data, mouse movements, and interaction patterns. See Google’s privacy policy: https://policies.google.com/privacy.
- Brevo: For sending emails, newsletters, transactional messages, or marketing campaigns. They process email addresses, names, and engagement data (e.g., opens, clicks, bounces). See Brevo’s privacy policy: https://www.brevo.com/legal/privacypolicy.
- Amazon Web Services (AWS): For hosting our servers and website infrastructure. They may process IP addresses, logs, and other technical data for hosting/security. See AWS privacy notice: https://aws.amazon.com/privacy/.
These providers are primarily US-based (or operate internationally), so personal information may be transferred outside Canada. We use contractual safeguards (e.g., data processing agreements) to ensure protection aligns with PIPA requirements.
Disclosure may also occur to legal authorities if required, or in business transactions (with safeguards).
7. Retention of Personal Information We retain personal information only as long as needed for the purposes, legal requirements, or issue resolution—then securely destroy or anonymize it.
8. Safeguards We use reasonable physical, organizational, and technical safeguards (appropriate to sensitivity), including encryption where applicable, access controls, and secure providers.
9. Access and Correction You may request access to or correction of your personal information. Contact our Privacy Officer in writing (via email or mail). We respond within 30 business days (extendable). Fees may cover costs only. Limited refusals possible under PIPA.
10. Cookies and Tracking Technologies Our site uses cookies/technologies (including from Cloudflare and reCAPTCHA) for functionality, security, and performance. Manage via browser settings. For details, contact us or see provider policies above.
11. Changes to This Policy Updates posted here with new date. Continued site use after changes means acceptance.
12. Complaints and Questions Contact our Privacy Officer first (via email or mail). If unresolved: Office of the Information and Privacy Commissioner for British Columbia (OIPC) https://www.oipc.bc.ca 1-800-663-7867
Thank you for trusting us.
1562176 B.C. LTD. Burnaby, British Columbia, Canada